
Svetoslava Kurteva is a Strategic Partner for Learning and Development at Postbank, where she works on topics related to people development, learning through play, employee experience personalization, and organizational transformation. She is a graduate of the Technical University of Sofia, and her professional qualifications include a certification program with CIPD, as well as a Solution-Focused Coach certification from Erickson International. (Optional) In her work, she focuses on building a culture of knowledge sharing and continuous learning through strategic initiatives such as an Internal University, a Future Skills Academy, and data-driven learning programs. Her professional focus is on increasing the organization’s ability to learn quickly and effectively, and on turning knowledge into a key competitive advantage, especially in the context of today’s dynamic business environment and the rapid development of AI.